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Help Center

  • Do you ship outside South Africa?
    Not just yet. For now, we ship within South Africa only, but we’re hoping to grow beyond borders soon.
  • Where are your products made?
    Every piece is proudly made in South Africa. We work closely with local craftspeople and fabricators who bring our ideas to life - slowly, carefully, and with intention.
  • How long will my order take?
    For now, each product is made to order, so we ask for a little patience. Please allow up to 14 working days for your piece to be made before it’s ready to ship. It may be ready before that, so we’ll let you know the moment it’s on the way.
  • Can I collect my order instead of having it delivered?
    If you live in Johannesburg and would rather collect your order from us, please just drop a mail prior to placing an order and we'll make a plan.
  • What’s your return policy?
    Please have a look at our return/refund policy here.
  • Can I change or cancel my order?
    Changes or cancellations can only be made within 24 hours of placing your order, after that, the making begins.
  • How much does shipping cost?
    Shipping is calculated at checkout, based on where you are. We use reliable couriers so your order gets to you safely, wherever you are in SA.
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